There is an active subscription on account how do I remove my card information

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Level 1

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There is an active subscription on account how do I remove my card information , I want to cancel my plan and remove card information

iPhone 13 Pro Max, iOS 15

Posted on Jun 29, 2022 7:51 PM

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Answer 1

Level 9

78,727 points

Hello ~ You cannot remove your card with an active subscription. You will need to cancel subscription first.

~Katana-San~

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Answer 2

Community+ 2025

Level 10

739,925 points

Follow the instructions in the Related Article above and wait for it to expire, or click here and ask the iTunes Store staff for assistance.

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