You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Every year, Apple honors the very best apps and games of the year through the App Store Awards — a recognition of exceptional user experience, design, and innovation from developers across the world. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund

It says I was refunded on June 28th for a purchase but the money is not back in my account. Any idea why? Or is it just waiting for the bank?

Posted on Jun 29, 2022 7:16 PM

Reply
2 replies

Jun 29, 2022 7:22 PM in response to Madisonclaborn

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.