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mrtmrt01 Author

Level 1

4 points

I can't transfer/delete photos or apps when the storage is full. How should i do that?

I have Iphone X and IOS15.5. Storage is full. (255.9 gb / 256 gb)

When I received a notification of "storage is full", system data was around 47gb and I deleted more than 20 gb photos and apps. Now, system data 94 GB and it's still full.

I can't upload my files to Icloud.

I can't transfer my photos when I connect the iphone to PC. It shows an error message when I try to cut&paste the photos to my external harddrive.

I don't want to lose my photos (more than 20k photos) How should I transfer my photos to somewhere safe before erasing all data on my Iphone?

iPhone X, iOS 15

Posted on Jun 27, 2022 6:08 AM

Top-ranking reply

Raicya

Level 10

209,061 points

Posted on Jun 27, 2022 6:57 AM

See -> Connect external storage devices to iPhone

Connect external storage devices to iPhone – Apple Support (UK)

If the iPhone has an Apple Lightnng connection port, you can use a SanDisk iXpand flash drive to use as an external hard drive. They are available in various sizes.

You can also use that iXpand flash drive as a tool to save the photos to a real external hard drive afterwards.

iXpand Flash Drive are available at Apple Store and at Apple Authorized Service Providers.

iXpand flash drive app can be downloaded from the App Store.

See -> SanDisk iXpand-flashdrive Go

SanDisk 64 GB iXpand Flash Drive Go - Apple

Then download the SanDisk iXpand Drive app from the App Store, see ->

https://apps.apple.com/us/app/sandisk-ixpand-drive/id1079870681

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3 replies

Top-ranking reply

Raicya

Level 10

209,061 points

Jun 27, 2022 6:57 AM in response to mrtmrt01

See -> Connect external storage devices to iPhone

Connect external storage devices to iPhone – Apple Support (UK)

If the iPhone has an Apple Lightnng connection port, you can use a SanDisk iXpand flash drive to use as an external hard drive. They are available in various sizes.

You can also use that iXpand flash drive as a tool to save the photos to a real external hard drive afterwards.

iXpand Flash Drive are available at Apple Store and at Apple Authorized Service Providers.

iXpand flash drive app can be downloaded from the App Store.

See -> SanDisk iXpand-flashdrive Go

SanDisk 64 GB iXpand Flash Drive Go - Apple

Then download the SanDisk iXpand Drive app from the App Store, see ->

https://apps.apple.com/us/app/sandisk-ixpand-drive/id1079870681

Raicya

Level 10

209,061 points

Jun 28, 2022 1:27 AM in response to mrtmrt01

I had only 80mb free in my Iphone. It was very difficult to download iXpand Drive app requires free space around 140MB.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support

See also this Apple article: Transfer photos and videos from your iPhone, iPad, or iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support

Thanks for your feedback & you're welcome.

mrtmrt01 Author

Level 1

4 points

Jun 28, 2022 1:19 AM in response to Raicya

Thanks for your answer. I had only 80mb free in my Iphone. It was very difficult to download iXpand Drive app requires free space around 140MB.

Finally I did and backed up all photos.

Thanks again.

I can't transfer/delete photos or apps when the storage is full. How should i do that?