Black video screen
I have an iPhone 7, ios 15.5, and whenever i play a video on safari, the image is simply black yet i can hear the sound. I already tried restarting and experimental features. How do i fix it?
iPhone 7
User profile for user:
ColleenD1
User level:
Community Specialist
Hi Juhogan,
Welcome to Apple Support Communities. We understand that you're having an issue with playing videos through Safari. We'd like to help.
Do you have any issues playing videos in other apps? If so, which ones? If not, let's have you start off with having you Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
Then, if the issue persists, these steps can be helpful: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Let us know if that helps.
Take care!