how do I retrieve old text messages from the cloud?

How do I retrieve old text messages from the cloud?


iPhone 6 Plus, iOS 11

Posted on Jun 23, 2022 12:24 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 22, 2022 9:24 AM

I have my iPhone set to never delete my txt's and backup in the cloud, how can I retrieve them? Because they are not on my phone

9 replies
Sort By: 

Jul 21, 2022 6:42 AM in response to PeonyVT

I'd suggest trying an application such as PhoneView (Mac) or TouchCopy (Mac or Windows). Both will allow you to archive messages to pdf or text files. Trying to search for really, really old messages on your phone is very frustrating. Having them all in one nicely formatted pdf is much easier.


But, even if you do that, it's possible that for any number of reasons, those messages are gone.

Reply

Aug 22, 2022 9:34 AM in response to Joderann


Joderann wrote:

I have my iPhone set to never delete my txt's and backup in the cloud, how can I retrieve them? Because they are not on my phone


Any message that you can access would be on your device. If you set your phone to not delete messages, they should still exist on your phone unless you deleted them.


If you have a device backup that includes the message(s), and you do not use messages in iCloud, you can factory erase your phone and restore it using your backup.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do I retrieve old text messages from the cloud?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.