Why my face id isn’t working
My Face ID isn’t working
iPhone 11 Pro Max, iOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My Face ID isn’t working
iPhone 11 Pro Max, iOS 15
Face ID failure is a hardware issue. ⚠️
—It needs to be serviced A.S.A.P.—
Get your iPhone ready for service.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
salama81 wrote:
My Face ID isn’t working
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
Why my face id isn’t working