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I have a cellular data problem

Whenever I try to install my update it says there was a problem verifying the installment because I’m not connected to the internet but I am. Therefore I have no cellular data. How do I fix this?

iPhone XR, iOS 15

Posted on Jun 13, 2022 11:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2022 12:24 PM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Optimize the Wi-Fi network, see the following Apple articles:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

Contact your carrier, check your data plan.

1 reply
Question marked as Top-ranking reply

Jun 13, 2022 12:24 PM in response to Tawnimani

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Optimize the Wi-Fi network, see the following Apple articles:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

Contact your carrier, check your data plan.

I have a cellular data problem

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