You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPhone 13 have lining green and red during using camera

My new iPhone 13 have lining green and red during using camera


[Edited by Moderator]


Posted on Jun 11, 2022 8:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2022 8:47 PM

ashutosh248 Said:

"My new iphone13 have lining green and red during using camera"

-------


Thank you for the screenshot.


You have a Faulty Device:

Your iPhone's iSight camera is faulty. So, get this iPhone replaced, by taking this in for service. You have a one-year, out-of-the-box, limited-warranty with this. So, see if it can be fixed, and if it would be of no cost to you (if found to be faulty device)


To Set Up a Genius Bar Appointment:

Set up a Genius Bar Appointment (GBA) at your local Apple Store.

  1. Siart here: Genius Bar Reservation and Apple Support Options - Apple
  2. Scroll down to the Bottom of the page
  3. Click the Get hardware help button
  4. Proceed from there as necessary.


What to Bring:

Important: Bring some notes, your original proof of purchase, and create a backup prior to bringing it in. Though not required, bring the power adapter along, in case theirs does not work.  See More here: Get your iPhone, iPad, or iPod touch Ready for Service - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 11, 2022 8:47 PM in response to ashutosh248

ashutosh248 Said:

"My new iphone13 have lining green and red during using camera"

-------


Thank you for the screenshot.


You have a Faulty Device:

Your iPhone's iSight camera is faulty. So, get this iPhone replaced, by taking this in for service. You have a one-year, out-of-the-box, limited-warranty with this. So, see if it can be fixed, and if it would be of no cost to you (if found to be faulty device)


To Set Up a Genius Bar Appointment:

Set up a Genius Bar Appointment (GBA) at your local Apple Store.

  1. Siart here: Genius Bar Reservation and Apple Support Options - Apple
  2. Scroll down to the Bottom of the page
  3. Click the Get hardware help button
  4. Proceed from there as necessary.


What to Bring:

Important: Bring some notes, your original proof of purchase, and create a backup prior to bringing it in. Though not required, bring the power adapter along, in case theirs does not work.  See More here: Get your iPhone, iPad, or iPod touch Ready for Service - Apple Support

My new iPhone 13 have lining green and red during using camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.