You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I have a subscription for apple music, and i am 100% sure that I still have it. But when i wanted to listen some music it said that i don’t have a subscription anymore and i can’t listen to any music anymore. Does someone know how to fix this or is someone familiar with this problem?
iPhone XR
First, find out if you are an Apple Music subscriber:
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support
Or to view your active subscriptions directly on your iPhone, use: Settings > Apple ID > Subscriptions
General billing and subscription info: Subscriptions and Billing - Official Apple Support
If you are subscribed but can't access, restart the device and try again.
If you are not subscribed, but think you should be, confirm you're using the same Apple ID for all, and confirm you're within the same Family Sharing Group if you're using that and the Apple Music Family Subscription or appropriate Apple One subscription.
If you should have access but do not, contact Apple Support. Use the Get Support link in the upper right of this webpage.
First, find out if you are an Apple Music subscriber:
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support
Or to view your active subscriptions directly on your iPhone, use: Settings > Apple ID > Subscriptions
General billing and subscription info: Subscriptions and Billing - Official Apple Support
If you are subscribed but can't access, restart the device and try again.
If you are not subscribed, but think you should be, confirm you're using the same Apple ID for all, and confirm you're within the same Family Sharing Group if you're using that and the Apple Music Family Subscription or appropriate Apple One subscription.
If you should have access but do not, contact Apple Support. Use the Get Support link in the upper right of this webpage.
Apple music subscription
