You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nikkia224 Author

Level 1

6 points

Disabled face id

Why is my Face ID disabled and won’t let me enable it

iPhone 11, iOS 15

Posted on Jun 3, 2022 5:15 AM

Top-ranking reply

Smilin-Brian

Level 9

56,519 points

Posted on Jun 3, 2022 6:37 AM

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

View in context

Disabled face id

Similar questions