Arlo app

If it happens using that app only, I suggest that you contact their developer team and ask them.

Use these instructions:--> How to contact an app developer - Apple Support

Thanks and regards

Giulio

Try delete the Arlo app and then reinstall. Bit of a hassle, but it worked for me.

Worked on both my wife's and my iPhone 13. We use 2 factor authentication. Had to get some codes from the Arlo folks.