My charger stopped working. This should be covered under warranty.

I need you to send me a new charger.

Posted on May 24, 2022 8:36 AM

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Question marked as Top-ranking reply

Posted on May 24, 2022 8:50 AM

That’s not how it works.


You need to request a service appointment to have a certified Apple Genius review and test it to determine the cause before any decision is made.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Top-ranking reply

May 24, 2022 8:50 AM in response to Jesse-clement

That’s not how it works.


You need to request a service appointment to have a certified Apple Genius review and test it to determine the cause before any decision is made.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

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My charger stopped working. This should be covered under warranty.

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