You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downgrade to free iCloud storage

When I try to downgrade iCloud to free 5 GB, I can select it, but the done is greyed out and I can’t complete the downgrade. My storage is under 5gb.

iPhone 13 Pro, iOS 15

Posted on May 22, 2022 12:58 PM

Top-ranking reply

FoxFifth

Level 10

472,233 points

Posted on May 22, 2022 1:53 PM

See the following from Downgrade or cancel your iCloud+ plan - Apple Support

If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

View in context

Downgrade to free iCloud storage

Similar questions