How to make sure a subscription is under my name?

Question

Level 1

4 points

How to make sure a subscription is under my name?

Hi,

I have a subscription to Paramount+ and want to make sure the account is under my name and not my friends. How do i check that?

Glenn

[Re-Titled by Moderator]

Posted on May 15, 2022 10:21 AM

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Answer 1

Eric Root

Level 10

684,615 points

May 15, 2022 6:41 PM in response to glennjohn256

No need to be sorry.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem. *

How long refunds from the App Store or other Apple services take. *

Make sure your Apple ID is the one signed into the App Store/iTunes

If necessary, download the app for Paramount Plus and after signing in, set up your subscription.

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Answer 2

Eric Root

Level 10

684,615 points

May 15, 2022 10:30 AM in response to glennjohn256

See the Apple Support article(s) below.

Purchases - View, change, or cancel your subscriptions. *

Purchases - Subscriptions not billed through Apple *

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Answer 3

glennjohn256 Author

Level 1

4 points

May 15, 2022 6:21 PM in response to Eric Root

Hi Erik,

Thank you for your help on this. Actually, i already hit cancel subscription earlier today. I was able to go on to Paramount+ through my phone and did noticed that the account is under my friends email address. attached is her email address, not mine.

Glenn

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Answer 4

glennjohn256 Author

Level 1

4 points

May 15, 2022 6:27 PM in response to Eric Root

Hi Erik,

Sorry I still need assistance. I do not want to pay for my friend's subscription. I wanted to get a refund for paying the subscription, and start a subscription under my own user name. Are you able to assist with that?

Glenn

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