Apple store credit

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:

Contact Apple for support and service

Also if you are changing regions take a look through this article as well:

Change your Apple ID country or region - Apple Support

~Katana-San~

Hello ~ I posted a blue link you can click on above but here it is again >>Contact Apple for support and service You can also go to upper right hand corner on this page and click on Get Support.

~Katana-San~

Hello ~ Any help here?

Contact Apple for support and service - Apple Support

You can add a credit card perhaps then buy something of greater value and .66 will be used then balance billed to your credit card thus zeroing your balance. These are the only steps that I know of that will help you.

~Katana-San~

Hello ~ Follow the instructions to contact Support and they can remove it for you. We cannot as we are fellow forum members as yourself and have no access to your account.

~Katana-San~