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My Powerbeats suddenly do not charge or turn on. What's the deal?

My Powerbeats suddenly do not charge or turn on. Anybody know what might be the problem?


Posted on May 14, 2022 3:25 PM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2022 9:38 AM

Hello and welcome to Apple Support Communities, rebsla.


If we understand your post correctly, your Powerbeats will not turn on or charge. We’d like to help.


We see you were viewing "Set up and use your Powerbeats" and it did not resolve your issue.


Follow the steps in these articles to troubleshoot this issue:


Update the firmware of your Beats product


Reset your Beats earphones


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. 

2 replies
Question marked as Top-ranking reply

May 15, 2022 9:38 AM in response to rebsla

Hello and welcome to Apple Support Communities, rebsla.


If we understand your post correctly, your Powerbeats will not turn on or charge. We’d like to help.


We see you were viewing "Set up and use your Powerbeats" and it did not resolve your issue.


Follow the steps in these articles to troubleshoot this issue:


Update the firmware of your Beats product


Reset your Beats earphones


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. 

My Powerbeats suddenly do not charge or turn on. What's the deal?

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