You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is running slow and need help I had support texting me earlier but my fone died

My fone is running slow.

iPhone 13 Pro, iOS 15

Posted on May 11, 2022 8:30 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2022 8:43 PM

760Desertboy Said:

"My phone is running slow and need help I had support texting me earlier but my fone died: My fone is running slow."

-------


Troubleshooting a Lagging iPhone:

System resources a likely being swallowed up, so to speak. So, start with clearing space. Try the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


II. Clear Space:

Having little empty space can heat things up. So, here is what to perform...

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...

B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also...

C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use.

1 reply
Question marked as Top-ranking reply

May 11, 2022 8:43 PM in response to 760Desertboy

760Desertboy Said:

"My phone is running slow and need help I had support texting me earlier but my fone died: My fone is running slow."

-------


Troubleshooting a Lagging iPhone:

System resources a likely being swallowed up, so to speak. So, start with clearing space. Try the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


II. Clear Space:

Having little empty space can heat things up. So, here is what to perform...

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...

B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also...

C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use.

My phone is running slow and need help I had support texting me earlier but my fone died

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.