seoyoung291 Author

Level 1

4 points

iPhone screen stuck on Apple logo

It's stuck on Apple logo. Tired volume button up and down + pressing the lock button and is still not working.

Any solution without loosing my photos?

iPhone 11 Pro

Posted on May 6, 2022 2:11 AM

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1 reply

Level 8

39,549 points

May 6, 2022 2:22 AM in response to seoyoung291

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

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iPhone screen stuck on Apple logo

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