My iPhone 11pro won’t turn on or off

My iPhone 11 Pro won’t turn on or off all i see is the Apple logo and the screen is all in dark mode or in black color.

Posted on May 5, 2022 11:53 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 5, 2022 11:55 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 11pro won’t turn on or off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.