Trade-in Credit not received

I traded in my old XR iphone for a 13 pro on February 13, 2022, and was told I would get a $200 credit, but as of yet I have not received this credit from Apple. I know Apple has received back my old phone so where is my $200 credit?

iPhone XR

Posted on May 3, 2022 09:07 AM

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Lawrence Finch

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Posted on May 3, 2022 09:18 AM

No one in this user-to-user forum can answer that. Use the Get Support link at the top of this page to discuss the case with Apple.

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Top-ranking reply

Lawrence Finch

Community+ 2025

Level 10

226,552 points

May 3, 2022 09:18 AM in response to dlmaddie

No one in this user-to-user forum can answer that. Use the Get Support link at the top of this page to discuss the case with Apple.

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Trade-in Credit not received

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