I checked my payment information and can’t download a free app
i can’t download apps
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If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
You need to update your payment information.
👉 Sign in to your Apple ID account page and edit your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)