You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m trying to download an app and it says it’s disabled

I’m trying to download an app and it’s saying the apps are disabled.

iPhone 11, iOS 15

Posted on May 2, 2022 7:26 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2022 7:27 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


(217738)

2 replies

May 2, 2022 7:54 PM in response to Bsuliga

Bsuliga Said:

"I’m trying to download an app and it’s saying the apps are disabled."

-------


"Apps are Disabled" Message:

Please provide a screenshot of this message. It is interesting that a message would say that "apps are disabled". It is your Apple ID that is "disabled" --not your "apps". Important: Leave personal information off of these forums, by covering personal information (i.e. phone numbers and eMails) off of the screenshot, by modifying them in the Photos app.


Troubleshooting a Disabled Account:


Contact Apple Support:


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

I’m trying to download an app and it says it’s disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.