You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
My Face ID just stopped working …
it’s saying problem was detected with TrueDepth camera ….
Please, how can it be fixed
i tried setting up alternate Face ID, I even had to Reset but it didn’t work
[Re-Titled by Moderator]
iPhone XR, iOS 12
If the issue persists (after performing the steps provided in this support article:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support ), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
If the issue persists (after performing the steps provided in this support article:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support ), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
Face ID just stopped working
