You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPHONE 12 Prox Max not charging rapidly anymore. I'm using 20W Power Adapter. What is the problem?

IPHONE 12 Prox Max not charging rapidly anymore. I'm using 20W Power Adapter. What is the problem?


Posted on Apr 26, 2022 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2022 7:48 AM

Good. Then suggest the following troubleshooting plan:


(it might take a while - i.e. days - to get thru all the possible permutations)


First turn off “Battery Optimization”


Then make sure that the phone’s charging port is free of any lint or other debris. Verify that all the gold contacts in the port appear uniform and not deformed.


Then perform a complete power-off reset of the phone.


If no change, try changing power adaptors AND cables.


Post back your findings.

4 replies
Question marked as Top-ranking reply

Apr 26, 2022 7:48 AM in response to SaudiNight

Good. Then suggest the following troubleshooting plan:


(it might take a while - i.e. days - to get thru all the possible permutations)


First turn off “Battery Optimization”


Then make sure that the phone’s charging port is free of any lint or other debris. Verify that all the gold contacts in the port appear uniform and not deformed.


Then perform a complete power-off reset of the phone.


If no change, try changing power adaptors AND cables.


Post back your findings.

IPHONE 12 Prox Max not charging rapidly anymore. I'm using 20W Power Adapter. What is the problem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.