icloud storage show 20G of messages

I have deleted most messages from both my devices yet icloud still shows 20G of messages. That seems too high. How can I free up that message storage or get it to properly update?

iPhone 11, iOS 15

Posted on Apr 23, 2022 7:43 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 26, 2022 6:37 AM

Ok, I deleted nearly all the message threads from both my mac and iphone, waited a few days and indeed the icloud messages storage has dropped from 20G to 10G. But 10G still doesn't seem right for a handful of messages. I can't find a way via icloud to look at what is stored there. I can see individual photos, but not messages. Is there a way to see individual messages in icloud?


4 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 26, 2022 6:37 AM in response to muguy

Ok, I deleted nearly all the message threads from both my mac and iphone, waited a few days and indeed the icloud messages storage has dropped from 20G to 10G. But 10G still doesn't seem right for a handful of messages. I can't find a way via icloud to look at what is stored there. I can see individual photos, but not messages. Is there a way to see individual messages in icloud?


Reply

Apr 23, 2022 7:52 AM in response to muguy

Oh! Thanks. Maybe I ask you a follow up? I have an old ipad I haven't used in years but never wiped. Could messages on that be contributing? I read where you have to delete from both the iphone and the mac to get rid of them and I did that on what I use daily but never thought to dig out old devices.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

icloud storage show 20G of messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.