Email problems

I’m trying to add my e-mail account to my iPhone 13 Max Pro. As soon as I enter my e-mail address and password it says everything is working. When I go back to check the account settings the e-mail address has changed to some random letters and numbers - for example outlook_E1DB4Bgahshsueb@outlook.com. Obviously I’m not receiving any emails and I’ve tried deleting the account and re entering it many times now. Any suggestions would be helpful.

iPhone 13 Pro Max

Posted on Apr 20, 2022 01:11 AM

Top-ranking reply

Pradeep6

Level 2

196 points

Posted on Apr 20, 2022 04:35 AM

Are you using Mail app or another/Outlook app?

Try configuring the email manually using the settings suggested by the email service provider.

For more info check the below related page. Issue seems to be with Outlook/Hotmail.

https://support.microsoft.com/en-us/office/outlook-com-email-account-appears-as-outlook-long-series-of-letters-and-numbers-outlook-com-in-outlook-for-windows-90ed7938-7f21-4cb5-a69d-a3b79ea4eafd

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Email problems

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