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Level 1

4 points

I can't log into Starz on my Apple TV.

Error code 401 code appears. I am connected to the internet and everything else works. Everything else on Apple TV works.

Apple TV HD, tvOS 15

Posted on Apr 17, 2022 5:50 PM

Top-ranking reply

Level 10

143,458 points

Posted on Apr 17, 2022 7:52 PM

First try unplugging th eApple TV from it's power source for 2-3 minutes, then replug it in and retest.

If the above does not work, then delete the Starz app per the directions below:

Delete an app

Select the app you want to delete, then press and hold the clickpad center (second-generation Siri Remote) or touch surface (first-generation Siri Remote) until the app starts to jiggle.
Press the Play/Pause button. for more options, then choose Delete. Deleting an app also deletes its data.

Then re-add the app from the App Store and retry. If this does not work, please contact Starz for support on their app.

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