iPad trouble

Hi! I’m having this issue too, and I talked to support and said the only way to help us (if hard restart or update/restore doesn’t work) is to file a complaint directly with Apple, if there are enough iPads with the same problem they can do a product recall and change the malfunctioning iPads for ones that work.

This is the link where you can file a complaint about the BLACK SCREEN issue, and hopefully Apple takes notice and helps everyone with their iPads regardless of the model.

Feedback - iPad - Apple

Have a great day everyone.

Hi

try force restarting your iPad Restart your iPad – Apple Support (AU)

if not then I think it’s a hardware issue and it will need a service by Apple Official Apple Support