User profile for user: Starry5583
Starry5583 Author
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iMac frozen when updating

iMac froze while updating

iMac 21.5″, OS X 10.10

Posted on Apr 16, 2022 05:06 PM

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User profile for user: BDAqua
BDAqua
User level: Level 10
250,025 points

Posted on Apr 16, 2022 05:16 PM

Hold power button in until it shuts down, then try this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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User profile for user: BDAqua
BDAqua
User level: Level 10
250,025 points

Apr 16, 2022 05:16 PM in response to Starry5583

Hold power button in until it shuts down, then try this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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iMac frozen when updating

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