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My Face ID quit working today. I have restarted my phone, tried to reset up my Face ID and ended up deleting the Face ID setup I had. I cannot get through the process of the Face ID. It tells me to move the phone lower, then higher, then every time it says my face is out of of view and won’t recognize it no matter what I do.
I am at a loss! My face never even goes out of view and I keep it in the little box.
iPhone 13 Pro
If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.
If Face ID isn't working on your iPhone or iPad Pro - Apple ...
Do you have a disabled Face ID alert on your device?
Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro
If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.
If Face ID isn't working on your iPhone or iPad Pro - Apple ...
Do you have a disabled Face ID alert on your device?
Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro
Face ID not working
