My iPhone 13 Pro Max won’t charge past 96%

Try the following:

▷ Update your iPhone. 📲

If that didn’t help, then try a Hard Reset:

1. Press volume up (quickly)
2. Press volume down (quickly)
3. Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Before considering service, you do have the option of a refund.

▷ Returns & Refunds. 👈🏼

If you’d rather get it serviced, then get expert service and support at the Genius Bar.

• Call Apple Support at 1-800-APLCARE or get help here.
• Chat using Messages. 

Same issue here.

Is it solved by hard reset or something else?

Hard reset didn’t work for me.

Can you give me the steps that you followed?

You’re welcome! 😉

I will try. Thank you!

Did you try this before full charging or after full charging?