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Cannot log in to iCloud from iOS 10.3.3

Hello,


I've been unable to log in to iCloud from the settings menu of my iPhone 5c running iOS 10.3.3. Last time I had tried was about a month ago and it had worked just fine.


Does anyone else have the same problem? Perhaps with devices running iOS 10.3.3?

iPhone 5c, iOS 10

Posted on Apr 11, 2022 10:19 AM

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Question marked as Top-ranking reply

Posted on Apr 17, 2022 9:22 AM

hello,

downloading this certificate did solve the Problem for me.

https://www.apple.com/certificateauthority/AppleISTCA2G1.cer


[This is a Direct Download Link]


13 replies

Apr 13, 2022 2:56 AM in response to Evangelos_K

Hi I just had an hour long talking with one of the Apple specialists regarding this issue and they now ask me to do a full restore for the iPhone from My computer, they are still not fully convinced this is their system glitch, so for anyone is having the same issue, can you please try restoring the iPhone on the computer if possible with me as well? So I can share the information with them and hopefully in the Followup of this incident they can be convinced this is a system glitch and not our devices issue, then proceed to engineer to come up with a solution. Thank you very much!

Apr 14, 2022 4:28 AM in response to Evangelos_K

Hi, I experience the same issue, iPhone 5 (iOS 10.3.4). I got a Verification failed message when I tried to access my iCloud account few days ago. I have to mention that I can access my account from my MacBook just fine. Resetting the phone to its factory settings and setting it up as a new device didn't solve it. Nor did restoring it via iTunes including reinstalling the OS. When I try to log in for the first time I receive the verification code on my Mac, then I get the message "Verification failed: There was an error connecting to iCloud". The strange thing is that my iPhone is added to the devices list in my iCloud, but on the phone itself I can't get past the error message. Removing the phone from the devices list doesn't change anything. Any ideas?

Cannot log in to iCloud from iOS 10.3.3

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