Refund/Replace phone within 14 days of purchase

Khurshid17jul Said:

"Refund/Replace phone within 14 days of purchase: I purchased iphone 13 pro of Alpine green but the color is dark green like iphone 13. So want to get refund to purchase different colour."

-------

Troubleshooting Orders:

Start Here: Cancel your Order - Apple Support

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Ok.

what’s stopping you?