New iphone13 pro - phone ring volume drops after first ring

My phone ring volume drops after first ring (becomes too quiet quickly) the phone is a few days old (i13 pro) so seems to be a settings issue.


have set ring vol to max

have check not on do not disturb

have turned on adjust with volume keys and max is set

have tried alternate ring tones


what next?

iPhone 13 Pro

Posted on Apr 6, 2022 6:07 PM

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Posted on Apr 6, 2022 6:16 PM

Does the following happen?:

Your iPhone rings normally until you look at it and then the ringer volume goes low. If this happens, then this is part of the Attention Aware Feature of the iPhone. When the iPhone has your attention while you are looking at the screen (typing, reading websites or working with an app), then it automatically reduces the sound because it knows you are looking right at it so no need to issue loud notifications.

You can turn this feature off if you want by opening Settings Accessibility Face ID & Attention Attention Aware Feature set this to OFF.


Axel F.

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Question marked as ⚠️ Top-ranking reply

Apr 6, 2022 6:16 PM in response to SSipaduser

Does the following happen?:

Your iPhone rings normally until you look at it and then the ringer volume goes low. If this happens, then this is part of the Attention Aware Feature of the iPhone. When the iPhone has your attention while you are looking at the screen (typing, reading websites or working with an app), then it automatically reduces the sound because it knows you are looking right at it so no need to issue loud notifications.

You can turn this feature off if you want by opening Settings Accessibility Face ID & Attention Attention Aware Feature set this to OFF.


Axel F.

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Apr 6, 2022 6:16 PM in response to SSipaduser

Is Settings > Face ID & Passcode > Attention Aware Features turned on?

That setting is designed to reduce the volume as soon as the phone recognizes that you have heard it ring.

See: Turn Attention Aware features on or off on your iPhone or iPad Pro - Apple Support


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Apr 6, 2022 8:07 PM in response to SSipaduser

Actually it is designed to keep you from irritating the people around you when you are out and about, if you are at lunch and your phone rings and you pick it up and look at it there is no reason for it to continue with the full volume ring. Your neighbors in the restaurant will appreciate it.

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New iphone13 pro - phone ring volume drops after first ring

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