You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

I Mac stuck on apple icon will not shut or open

iMac updated and will not shut dow totally or open. Stuck on apple icon. I have even unplugged it

iMac Line (2012 and Later)

Posted on Apr 6, 2022 5:54 PM

Top-ranking reply

Level 10

245,489 points

Posted on Apr 6, 2022 6:22 PM

Hmmm, with it unplugged, hold the power button in for 10 seconds.

What else is plugged into it?

View in context

Similar questions