Level 1

4 points

error code 4000

Trying to update and backup data from phone to itunes so i can complete a restore and i have this error code

iPhone 13, iOS 15

Posted on Apr 4, 2022 11:10 AM

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Level 10

209,865 points

Posted on Apr 4, 2022 11:12 AM

See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support (SG)

Guess you use a Windows PC, if so check als the AV & Firewall on the PC.

Disable your AV & Firewalls temporarily while you restore & update your apple device.

If they are On, turn Off Hotspot & VPN.

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Top-ranking reply

Level 10

209,865 points

Apr 4, 2022 11:12 AM in response to td1126

See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support (SG)

Guess you use a Windows PC, if so check als the AV & Firewall on the PC.

Disable your AV & Firewalls temporarily while you restore & update your apple device.

If they are On, turn Off Hotspot & VPN.

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error code 4000

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