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Hi, I bought a new Macbook Air M1 (2020) and found a problem. Whenever I close the lid, the screen always gets stuck once I open it again. The track pad, keyboard and mouse all became frozen. The computer became totally unresponsive unless I turn off the power.
Does anyone know how to solve this problem? Thanks.
saberfate185 Said:
"2020 Macbook Air M1 screen stuck once closing the lid: Hi, I bought a new Macbook Air M1 (2020) and found a problem. Whenever I close the lid, the screen always gets stuck once I open it again. The track pad, keyboard and mouse all became frozen. The computer became totally unresponsive unless I turn off the power. Does anyone know how to solve this problem? Thanks."
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Troubleshooting a Frozen Mac:
Two things to do:
A. Shut Down Using the Apple Menu:
Next time you have it powered on, shut it off promptly using the Apple menu. Then power it on. See if this no longer occurs.
also, ...
B. Boot in Safe Mode:
In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support
EileenJ00 Said:
"Can someone give me the link to the step by step guide in reformatting my macbook air m1 2020? thank you!"
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Reinstalling the macOS Anew:
See if this Site Helps: How to Reinstall the macOS Anew - No TMB Prior to Upgrade - User Tip. Format the hard drive with Monterey, on step D.
In Depth:
Pretty much, it is a matter of:
It could be a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
▷ Call 1-800-MY-APPLE or get help here.
Hi, I have the same experience with my 2020 Macbook Air M1. After the diagnosis at the apple service store, it seems everything is fine. They advised me to reformat my laptop. I hope this issue could be resolved.
Hi! someone from apple support called me last week. As of today, the issue has not yet been resolved. I am force shutting down my MacBook every time I encounter the issue. I hope we can resolve this soon because I feel I'm hurting my MacBook every time I force to shut it down :( . Please help.. huhuhu
Thanks for the reply.
A. I tried shutting down numerous times and the problem remained.
B. I also tried safe mode, and the problem was still there even without login window.
Can someone give me the link to the step by step guide in reformatting my macbook air m1 2020? thank you!
I reinstalled mine twice and it did not help.
Same with mine. i erased my mac but it did not resolve the issue.
Smilin-Brian has the answer.
Thanks. I contacted them and they couldn't solve the issue.
2020 Macbook Air M1 screen stuck once closing the lid
