I keep getting message that my iPhone is unable to restore

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I keep getting message that my iPhone is unable to restore

my iPhone is unable to restore when connected to a Mac book, I get a message on my screen to connect to a Mac book or pc and go to apple support for iPhone. Once it is connected it starts the restore process then stops saying it is unable to process.

iPhone 11 Pro Max, iOS 15

Posted on Apr 1, 2022 9:56 AM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

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Apr 1, 2022 2:05 PM in response to cristy0219

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
If your computer is a...
1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
To reset the passcode for disabled iPhone -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support

If you are experiencing an issue not listed here, contact support

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I keep getting message that my iPhone is unable to restore

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