You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Snapchat device ban

Hi, would it be possible to go into a apple shop and ask them to lift a device ban on snapchat?

iPhone 11, iOS 15

Posted on Mar 29, 2022 5:53 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2022 6:26 AM

ONLY snapchat can remove the ban they have put on the device.

Historically, that is extremely unlikely to happen. The device in question was used by someone to repeatedly violate snapchat's terms of service. When that happens they will permanently ban the device from using their service.


If you bought it used, try to return it and get your money back and go buy a new phone instead.

If you are the original purchaser of the phone... well, whatever you did ticked snapchat off to the point that you might as well find a different service, because they are not going to 'un-ban' your phone.

3 replies
Question marked as Top-ranking reply

Mar 29, 2022 6:26 AM in response to faxithm

ONLY snapchat can remove the ban they have put on the device.

Historically, that is extremely unlikely to happen. The device in question was used by someone to repeatedly violate snapchat's terms of service. When that happens they will permanently ban the device from using their service.


If you bought it used, try to return it and get your money back and go buy a new phone instead.

If you are the original purchaser of the phone... well, whatever you did ticked snapchat off to the point that you might as well find a different service, because they are not going to 'un-ban' your phone.

Snapchat device ban

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.