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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hey - when reviewing my credit card statement I realized that my 10 year old had purchased multiple gem packs in the game Rise of Kingdoms.
I requested refunds, using the “purchased by minor child” option for reason for request. All of the large dollar purchases were denied and I am out $100s of dollars. Resubmitted the claim and was denied again. Am I missing some your am I out of luck?
thanks for any feedback!
iPhone 13 Pro Max, iOS 15
All sales are considered final by Apple so that's pretty much the end of the line. Be sure to enable ask to buy and family controls on their device.
All sales are considered final by Apple so that's pretty much the end of the line. Be sure to enable ask to buy and family controls on their device.
Refund denied
