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Phone got wet

Hi, I dropped my phone in the snow yesterday and water got in my phone and now the audio is messed up. What is the best way to dry out an iphone 11?

iPhone 11, iOS 15

Posted on Mar 28, 2022 10:12 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2022 10:17 AM

Just leave it sit, do not try a blow dryer or anything like that, as it will blow the water further into the device. Turn the device off and leave it set for a day. Then try turning it back on and see what happens. If you still hear or experience a problem, then use the Get Support link at the top of the page here to contact Apple Support or if you have an Apple Store close by, make a Genius Bar appointment to have Apple look at the device. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Mar 28, 2022 10:17 AM in response to RachelKs

Just leave it sit, do not try a blow dryer or anything like that, as it will blow the water further into the device. Turn the device off and leave it set for a day. Then try turning it back on and see what happens. If you still hear or experience a problem, then use the Get Support link at the top of the page here to contact Apple Support or if you have an Apple Store close by, make a Genius Bar appointment to have Apple look at the device. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

Phone got wet

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