Restart Phone

This what my phone does when I try to set it up.

Posted on Mar 27, 2022 9:50 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 27, 2022 12:46 PM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Charge the battery > 70%


Then see -> If you can't activate your iPhone

If you can't activate your iPhone - Apple Support



2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 27, 2022 12:46 PM in response to JurellJ

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Charge the battery > 70%


Then see -> If you can't activate your iPhone

If you can't activate your iPhone - Apple Support



Reply

Mar 27, 2022 12:56 PM in response to JurellJ

One additional possibility: Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Restart Phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.