How to update from 13.5 on a compatible device?

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mystrhyde Author

Level 1

4 points

How to update from 13.5 on a compatible device?

iPad Air 2, iPadOS 13

Posted on Mar 22, 2022 01:31 PM

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Answer 1

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stedman1

Level 10

264,010 points

Mar 22, 2022 01:41 PM in response to mystrhyde

You will probably need to use iTunes on your computer to accomplish the update, as you are a couple versions of iOS behind. Do note that any update will be to iOS 15.4.

Update your iPhone, iPad, or iPod touch with iTunes - Apple Support (CA)

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support (CA)

Also read through: Updating iOS: common issues and solutions - Apple Community

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Answer 2

mystrhyde Author

Level 1

4 points

Mar 22, 2022 01:40 PM in response to stedman1

The article reads "If you're using iOS or iPadOS 14.5 or later". I'm currently using 13.5. It appears that since the current update is 15 I'm getting an error message when it attempts to install. According to the published list my device is compatible. Do I need to update to 14 first? And if so, how do I do that?

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