iPad only showing unread emails

Hi, my ipad is only showing unread emails. As soon as I read them they vanish. I've read lots of things online about this but everything I try doesn't work. I've been in email settings and changed everything but nothing worked. The little circle at bottom of page with three lines just goes between "filtered by: " and "unread" neither displays read emails. Is it a fault with my ipad or is there a setting somewear I've missed. I can get them on my sons phone or by searching all mailboxes. But this is just so frustrating, please help me !!!!!

Posted on Mar 19, 2022 01:29 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2022 06:59 PM

Hi thank you Chris for reply. I understand what you are saying i think, but with filter turned off it still says unread and doesn't show read emails. Added photo of screen with filter turned off, if you have any other thoughts it would be gratefully received

9 replies

Apr 23, 2022 02:43 AM in response to Sylvia900

There are lots of helpful solutions for the issue, personally I just select all and mark as read to fix it but the annoying thing is why hasn’t Apple fixed this issue? I’m now on an 13pro max and it’s happening, it’s been over 4 years with this issue and it’s still not been resolved for people, maybe less new emojis and more fix actual bugs 🤷🏻‍♀️

Mar 19, 2022 01:43 PM in response to Sylvia900

If you tap on the circle with 3 lines, when it is a blue background with while lines, the filter is on. Under Filtered by: if it says Unread, that is the mail you should be seeing, any unread mail. If you tap on the circle and it is clear with blue lines, then the filter is turned off and you should see all of your mail in your inbox. If you tap on it where is shows Filtered by:, tap on it and it will take you to a page to view Settings. Check to see if anything else there is turned on.

Mar 22, 2022 03:04 AM in response to ChrisJ4203

Hi fantastic, you are all heros. Finally the penny has dropped. You have made a 90 year old lady very happy. Had tapped the edit button on the unread list but only came up with the unread emails to edit, I had to go back to mailboxes and press edit on there so I could edit mailboxes and add inboxes. I dont know how I unticked it.

Thank you all for being so patient and helping me out,

Sylvia

Apr 23, 2022 06:51 AM in response to Paintedladycat

Paintedladycat, your issue sounds different. You should start your own thread, as this one is marked “solved” already. Explain your issue in detail.


Absent any further details, it sounds like you activated the filter to show only unread messages. That was the first guess above. Turning off the filter didn’t solve Sylvie900’s problem, but have you tried it?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad only showing unread emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.