You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: JKMF53
JKMF53 Author
User level: Level 1
4 points

My photos show up in a shared album but not my videos. What do I need to do?

How can I share my videos in a shared album? Photos I can but videos will not

MacBook Pro 13″, macOS 11.6

Posted on Mar 16, 2022 4:40 AM

Reply
Question marked as Top-ranking reply
User profile for user: TonyCollinet
TonyCollinet
User level: Level 7
23,954 points

Posted on Mar 16, 2022 8:30 AM

Bear in mind that when you share photos or videos they are converted to lower resolution versions. For videos this will take some time, plus they are large files so will take a while to upload after conversion. So it might be a while after you have shared them before they appear. You will also need to leave photos open and the mac on while this takes place.

View in context

Similar questions

5 replies
Question marked as Top-ranking reply
User profile for user: TonyCollinet
TonyCollinet
User level: Level 7
23,954 points

Mar 16, 2022 8:30 AM in response to JKMF53

Bear in mind that when you share photos or videos they are converted to lower resolution versions. For videos this will take some time, plus they are large files so will take a while to upload after conversion. So it might be a while after you have shared them before they appear. You will also need to leave photos open and the mac on while this takes place.

Reply
User profile for user: TonyCollinet
TonyCollinet
User level: Level 7
23,954 points

Mar 16, 2022 2:24 PM in response to JKMF53

No Idea.


Are they from an iphone12 or 13? Do you have the Dolby Vision HDR turned on. Does your mac support HDR Video?


Where is your library stored? If on an external drive, what is the format?


You could try is to restart your mac in safe mode and try to see if it works then.


If it does, then start normally and try again.


See:

Start up your Mac in safe mode – Apple Support (UK)



Reply

My photos show up in a shared album but not my videos. What do I need to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up