My phone is frozen and I can't even do a hard restart

Welcome to the Apple Support Communities.

See: If your iPhone won't turn on or is frozen - Apple Support.

Jack

Lois0822 Said:

"My phone is frozen and won't restart or turn off"

-------

Troubleshooting a Frozen iPhone:

Try the tips at these Apple Support links...

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If you Need More Help - iPhone - Apple Support