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Apple Music bill

Hi,

in attachment screen of my plan for apple music 4,99$

today my pay was much more than it - 79,99 $

why is it so high?

i live in Ukraine now

Why?



Posted on Mar 11, 2022 2:00 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2022 5:11 PM

Hi Anastaccia

Welcome to the Apple Community.

We are all Apple users, like yourself, so have no access to your account details.


Apple support have articles online that may help:


Click the link below for the article:

"How to Identify unfamiliar charges"


If you see "apple.com/bill" on your billing statement – Apple Support

________________________________________________________


If needed:

How to: Request a refund for apps or content that you bought from Apple


Request a refund for apps or content that you bought from Apple – Apple Support


NB: If the charge is pending, you canʼt request a refund yet.

After the charge goes through, you could try to request a refund again

_______________________________________________________


If needed:

You can contact Apple Billing and Subscriptions staff via their website link.

(ie: Scroll to the bottom of the webpage that opens from the link)


Subscriptions and Billing - Official Apple Support

___________________________________________________________


OR

How to

Contact Apple Music Support from the link at bottom right on their webpage (link below)


Music - Official Apple Support

________________________________________________________


All the best :-)

1 reply
Question marked as Top-ranking reply

Mar 11, 2022 5:11 PM in response to Anastaccia

Hi Anastaccia

Welcome to the Apple Community.

We are all Apple users, like yourself, so have no access to your account details.


Apple support have articles online that may help:


Click the link below for the article:

"How to Identify unfamiliar charges"


If you see "apple.com/bill" on your billing statement – Apple Support

________________________________________________________


If needed:

How to: Request a refund for apps or content that you bought from Apple


Request a refund for apps or content that you bought from Apple – Apple Support


NB: If the charge is pending, you canʼt request a refund yet.

After the charge goes through, you could try to request a refund again

_______________________________________________________


If needed:

You can contact Apple Billing and Subscriptions staff via their website link.

(ie: Scroll to the bottom of the webpage that opens from the link)


Subscriptions and Billing - Official Apple Support

___________________________________________________________


OR

How to

Contact Apple Music Support from the link at bottom right on their webpage (link below)


Music - Official Apple Support

________________________________________________________


All the best :-)

Apple Music bill

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