You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

I cannot unlock the activation lock on iPad

I cannot unlock the activation lock Ihave forgot my apple ID and password for this Ipad, how or what do I do .

[Re-Titled by Moderator]

Posted on Mar 3, 2022 2:49 PM

Top-ranking reply

Level 7

20,610 points

Posted on Mar 3, 2022 3:09 PM

If you were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, use this link to get started

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered

View in context

Similar questions