With iPhone SE on a call I can’t use key pad with out the phone hanging up

Does anyone have an answer to, when on a call I can’t use key pad with out the phone hanging up.



[Re-Titled by Moderator]


Posted on Mar 3, 2022 11:50 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 3, 2022 12:00 PM

If the call has connected, then the dial pad should be available when the phone is away from your ear.


If this isn’t working, update your iOS (to 15.3.1, currently), and restart your iPhone, and try again.


if not… Somebody is probably going to have to see this happening; the specific sequence involved. Which might mean a trip into the Apple Store.


2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 3, 2022 12:00 PM in response to WinterDoe

If the call has connected, then the dial pad should be available when the phone is away from your ear.


If this isn’t working, update your iOS (to 15.3.1, currently), and restart your iPhone, and try again.


if not… Somebody is probably going to have to see this happening; the specific sequence involved. Which might mean a trip into the Apple Store.


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

With iPhone SE on a call I can’t use key pad with out the phone hanging up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.