iPhone 11 zooms out on its own and freezes

I have an iPhone 11 and is running the current updates, etc.

Lately, when I click the button on the right side to put it to sleep and then place it in my purse, it will zoom out to the max, all on its own, and freezes. I have to do a hard reset every time.

Any ideas on why this is happening and/ or ways to prevent this? Thanks.

iPhone 11, iOS 15

Posted on Mar 1, 2022 02:15 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2022 02:53 PM

Try DOUBLE tap with THREE fingers on the screen

If it zooms back out then turn off Zoom in Settings, Accessibility.

Also make sure you have no Back Tap actions set up in

Settings, Accessibility, Touch.

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 11 zooms out on its own and freezes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.